Information

Arrival and Departure
Check-in: The apartments are available at 4 pm. Please call us if your arrival will be later than 8 pm.
Check-out: At your departure day we kindly ask you to release the apartments latest at 10 am.

If you leave earlier or arrive later than reserved the whole amount will be charged (no deductions).
If less people will arrive than reserved, the whole amount of the apartment will be charged (no deductions).

No unterrenting or wide renting and personal change within the reservation period permits.

Reservation / deposit
Your reservation is only confirmed by receiving a written mail from our side.
We kindly ask you to transfer EUR 200,- per person as a deposit to the follow bank account:
Sparkasse Imst, Zweigstelle Ischgl
IBAN: AT59 2050 2000 0085 7052
BIC: SPIMAT21XXX

Cancellation fee
- Cancellations 3 months before your arrival date are free.
- For cancellations from 90 to 30 days before your agreed date of arrival, we charge 40% of the total agreed price.
- For cancellations from 29 to 8 days before your agreed date of arrival, we charge 70% of the total price.
- And for cancellations sent to us within the last 7 days before your agreed date of arrival, we charge 90% of the total price.

Payment
We kindly ask you to pay your invoice one day before your departure. We accept cash, EC and CC (Visa, Mastercard).

Minimum stay
If your stay is less than 3 days, we charge you an addition of 10 %.

Daily roll service
For our guests we offer a daily roll service. Please order the rolls for your breakfast the evening before and it will be delivered to your apartment in the morning.

Smoker / Non-smoker
Our apartments are non-smoking areas. We kindly ask you to smoke on the balcony in your room.

Parking
There are free of charge parking places in front of our hotel or in our garage available for you (look at the description of the apartments).

Pets
Please inform us within your reservation.
Price: EUR 15,-/day (no food)

Internet
We offer you free of charge w-lan in our entire hotel.

AGBH
The General Terms and Conditions of Business for the hotel industry apply.


You can download the information as a PDF.

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